Citizen Satisfaction Survey
ABOUT THE PROJECT
We conducted our second-ever Citizen Satisfaction Survey from May 22 to July 4, 2023. The survey provided an opportunity for residential property owners to share input on the services and programs they receive, and share what they think the County should prioritize.
We heard from 512 residential property owners. The input will help administration and Council identify areas of success and gaps with our programming and services. It also helps us deliver the services you need and want, while providing good value for your taxes.
The survey was anonymous. While each property was assigned a unique survey codes, this was done to ensure we heard from residential citizens in Leduc County only. These survey codes were not shared with Leduc County alongside responses.
WHAT WE HEARD
Our What We Heard Report, available below, provides a complete overview of the feedback we received. We are committed to open, transparent communication, and have also published the full report from the consultant, Leger.
WHAT WE HEARD REPORT CONSULTANT'S REPORT
Archived survey results
| 2021 Citizen Satisfaction Survey |
ABOUT THE PROJECTIn 2021, we conducted our first-ever citizen satisfaction survey, which was open from Feb. 26 to April 11, 2021. We heard from 882 residential property owners. The input helped administration and Council identify areas of success and gaps with our programming and services. It also helps us deliver the services you need and want, while providing good value for your taxes. The survey was anonymous. While each property was assigned a unique survey codes, this was done to ensure we heard from residential citizens in Leduc County only. These survey codes were not shared with Leduc County alongside responses. WHAT WE HEARDThe above video highlights some of the feedback you shared with us. Our what we heard report, shown below, provides a complete overview of the feedback we received. We are committed to open, transparent communication, and have also published the full report from the consultant, Leger. |
Timeline
- Survey open from May 22 to July 4
- Results shared on Sept. 12
Contact
Katherine Degaust
780-979-6183