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COVID-19 social services supports

The Leduc County FCSS office is open to the public. Residents are encouraged to call our office at 780-979-2385 during regular business hours, Monday to Friday, 8:30 a.m. noon and 1 to 4:30 p.m., to make an appointment. We are also still available via telephone to answer your questions and direct you to resources. 

Leduc County counselling subsidy

The cost of counselling services can be a barrier for many individuals and families. You may qualify for a counselling subsidy that helps low-income residents access counselling services. Counselling is provided in partnership with Karunia Counselling and Family Counselling Centres. 

Learn more about the counselling subsidy

Mental health supports

It’s important to take care of your mental health. If you or someone you know is having a hard time or needs extra support, the following supports are available online:

  • Mental health and coping with COVID-19 (CDC)
  • Talking to children about COVID-19 (CDC)
  • Help in tough times (AHS)

There are a number of hotlines you can call to access other supports. Note: some of these numbers are experiencing large call volumes, and it may take longer than usual for your call to be put through.

211
211

phone: 211

Find programs and services in your community 24/7. Call, text or chat.

Health Link 811

Health Link 811

phone: 811

Do you have a health concern for yourself or a child? Call Health Link by dialing 811 for quick and easy advice from a registered nurse 24/7. They will ask questions, assess symptoms and determine the best care for you.

Access 24/7

Access 24/7

phone: 780-424-2424

This centralized and integrated intake location offers one door of entry for mental health support to all residents of Edmonton, the surrounding communities and even beyond. The AMH Access 24/7 also provides telephone support, in-person assessment, crisis outreach and patient stabilization at any time of day or night. 

Distress line: Edmonton region
Distress line: Edmonton region

phone: 780-482-4357 (HELP)

If you or someone you know is in crisis, you can call the Distress Line at any hour of the day to talk through it.

Distress line: Rural

phone: 1-800-232-7288

If you or someone you know is in crisis, you can call the Distress Line at any hour of the day to talk through it.

Mental Health Help Line

phone: 780-735-3633 or 1-877-303-2642

Provides confidential, anonymous service, crisis intervention, information about mental health programs and services, and referrals to other agencies if needed.

Seniors' Abuse Helpline

Seniors Abuse Helpline

phone: 780-454-8888

Senior abuse can happen anywhere and it often goes unannounced. The Seniors’ Abuse Helplines is always open and listeners are highly trained. If you are a senior experiencing abuse or suspect a senior you know is being abused, please don’t hesitate to call the Seniors’ Abuse Helpline. The helpline is available 24 hours a day for support, referrals, and crisis intervention.

Stay up-to-date

For the most up-to-date information on COVID-19, visit:

Alberta Health Services Government of Alberta Government of Canada Leduc County

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Contact Us

Leduc County logo

Address

Leduc County
101-1101 5 St.
Nisku, AB T9E 2X3

Contact us

Phone: 780-955-3555
Toll free: 1-800-379-9052
Fax: 780-955-3444

Hours

Monday to Friday
8:30 a.m. to 4:30 p.m.

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