Water and sewer services
To support our residents and businesses, late-payment penalities for utilities (water, wastewater, bulk water and solid waste) from March 27 to Sept. 30 will not be charged. View our COVID-19 page for more details.
Leduc County offers a variety of water and sewer services to residents and businesses in the county. This includes bulk water stations, municipal water and sewer connections and private sewage system permits. Review our water and wastewater utility rates and find out how to pay your utility bill.
Paying your utility bill
You can pay your utility bill using a variety of different payment options and methods.
Online payment |
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You can set up online payments through online banking, or visiting your financial institution directly. If setting up online payments through your bank's online banking platform, follow the steps to set "Leduc County - Utilities" as a new payee. You will need to enter your utility account number (located on your water bill) to complete the set up. Your utility account number includes a decimal; omit the decimal and enter just the numbers to ensure your payments are applied to the correct account. If your bank requires you to enter more digits than your account number, enter zeros at the beginning of your account number. |
In-person |
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You can pay your utility bill in person by cash, cheque or debit from Monday to Friday between 8:30 a.m. and 4:30 p.m. at: Leduc County Centre 101-1101 5 St. Nisku, AB T9E 2X3 All cheques must be payable to Leduc County. After-hours payment (cheques only)After business hours, payments can be deposited in the mail slot at the north entrance of County Centre. |
Telephone banking |
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You can set up payments through your financial institution's telephone banking system. |
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Mail your water utility payment by cheque to the following address: Leduc County Centre 101, 1101 5 St. Nisku, AB T9E 2X3 Please make all cheques payable to Leduc County. Do not mail cash. |
Late payments
A 2.6 per cent late penalty is applied to all amounts owing 30 days after the invoice date. You will continue to receive late penalties monthly in New Sarepta or bi-monthly in Nisku until all payments are received.
Billing
Sign up for e-billing to receive your invoice electronically. New Sarepta residents will receive a utility bill on a monthly basis. Nisku customers, including businesses and also residents who live in Diamond Estates, Lukas Estates and the Royal Oaks subdivisions, will receive a utility bill on a bi-monthly basis.
Please note, water, sewer and garbage charges are all reflected on your utility bill.
Set up a utility services account
If you are moving to a new home in Leduc County, you need to complete a utility services account application form at least five business days prior to your move in date. Please submit your completed form by email.
Rental properties |
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Utility accounts must remain in the name of the property owner even if you rent the property. The property owner is responsible for all utility payments. If a utility bill isn't paid, all outstanding fees will be placed on the property tax bill of the property owner. Please noteThe property owner is required to sign the utility account application. There is a one-time $50 administrative fee for tenants as per our Utility Fees and Charges bylaw. |
Extended vacation or absence |
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In Leduc County, we can't put a utility account on hold for an extended time. If your property is going to be vacant for an extended period of time, we encourage you to shut off your water inside the home at the main valve. This will prevent water from flowing through the meter. If you write a letter requesting the water is turned off at the curb, we can accommodate this request for residential properties only. You will be charged an additional service fee and will need to pay a fee to reconnect to the water and sewer utility. Please note, even if you turn your water off, you are still responsible for paying the fixed monthly utility charge. |
Utility rates
Water and sewer fees are based on a combination of water consumption (uniform rate) and a fixed monthly rate (service charge). Rates are outlined below and in the Utility Fees and Charges bylaw.
2020 water rates |
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Review the 2019 water rates for Leduc County.
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2020 wastewater rates |
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Review the 2020 wastewater rates for Leduc County.
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Please note, the average home has a 5/8 of an inch water meter.
Water restrictions
Leduc County receives water from the Capital Region Southwest Water Services Commission (CRSWSC). A water restriction can be implemented for a variety of reasons, including:
- increased demand for water
- a break in the transmission line
- extended periods of hot and dry weather
Although water restrictions mostly happen during warmer months, we encourage you to adopt water conservation measures year-round. This includes limiting non-essential water use, such as:
- Watering your lawn
- Washing vehicles and machinery
- Filling pools and hot tubs
- Running partial laundry and dish washer loads
- Irrigation
Water demand levels
Depending on the water levels, voluntary restrictions or mandatory enforced bans may be imposed on members of the public. There are three levels of water exemption bans:
Measure A |
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Measure B |
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Measure C |
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