Leduc County offers a variety of water and sewer services to residents and businesses in the county. This includes bulk water stations, municipal water and sewer connections and private sewage system permits. Review our water and wastewater utility rates and find out how to pay your utility bill.
You can pay your utility bill using a variety of different payment options and methods.
Online payment |
You can set up online payments through online banking, or visiting your financial institution directly. If setting up online payments through your bank's online banking platform, follow the steps to set "Leduc County - Utilities" as a new payee. You will need to enter your utility account number (located on your water bill) to complete the set up. Your utility account number includes a decimal; omit the decimal and enter just the numbers to ensure your payments are applied to the correct account. If your bank requires you to enter more digits than your account number, enter zeros at the beginning of your account number. |
Direct withdrawals |
Utility customers can now register for direct withdrawals. |
In-person |
You can pay your utility bill in person by cash, cheque or debit from Monday to Friday between 8:30 a.m. and 4:30 p.m. at: Leduc County Centre 101-1101 5 St. Nisku, AB T9E 2X3 All cheques must be payable to Leduc County. After-hours payment (cheques only)After business hours, payments can be deposited in the mail slot at the north entrance of County Centre. |
Telephone banking |
You can set up payments through your financial institution's telephone banking system. |
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Mail your water utility payment by cheque to the following address: Leduc County Centre 101, 1101 5 St. Nisku, AB T9E 2X3 Please make all cheques payable to Leduc County. Do not mail cash. |
A 2.6 per cent late penalty is applied to all amounts owing 30 days after the invoice date. You will continue to receive late penalties monthly in New Sarepta or bi-monthly in Nisku until all payments are received.
Sign up for e-billing to receive your invoice electronically. New Sarepta residents will receive a utility bill on a monthly basis. Nisku customers, including businesses and also residents who live in Diamond Estates, Lukas Estates and the Royal Oaks subdivisions, will receive a utility bill on a bi-monthly basis.
Please note, water, sewer and garbage charges are all reflected on your utility bill.
If you are moving to a new home in Leduc County, you need to complete a utility services account application form at least five business days prior to your move in date. Please submit your completed form by email.
If you need to cancel your utility services account, you will need to fill out and submit a cancellation form.
Rental properties |
Utility accounts must remain in the name of the property owner even if you rent the property. The property owner is responsible for all utility payments. If a utility bill isn't paid, all outstanding fees will be placed on the property tax bill of the property owner. Please noteThe property owner is required to sign the utility account application. There is a one-time $50 administrative fee for tenants as per our Utility Fees and Charges bylaw. |
Extended vacation or absence |
In Leduc County, we can't put a utility account on hold for an extended time. If your property is going to be vacant for an extended period of time, we encourage you to shut off your water inside the home at the main valve. This will prevent water from flowing through the meter. If you write a letter requesting the water is turned off at the curb, we can accommodate this request for residential properties only. You will be charged an additional service fee and will need to pay a fee to reconnect to the water and sewer utility. Please note, even if you turn your water off, you are still responsible for paying the fixed monthly utility charge. |
Water and sewer fees are based on a combination of water consumption (uniform rate) and a fixed monthly rate (service charge). Rates are outlined below and in the Utility Fees and Charges bylaw.
2023 water rates |
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Review the 2023 water rates for Leduc County.
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2023 wastewater rates |
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Review the 2023 wastewater rates for Leduc County.
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Please note, the average home has a 5/8 of an inch water meter.
The water in Leduc County's water utility service areas comes from EPCOR, where extensive water testing during the treatment process ensures the water is safe and clean for all customers and their families.
There are no measurable levels of lead in drinking water when it leaves EPCOR’s water treatment plants; however, lead may be found in the tap water of homes with lead service line pipes or if it’s present in lead plumbing and fixtures inside of homes. It’s important to note that we are not aware of any lead service lines in Leduc County.
In 2019, Health Canada changed the guidelines for lead in drinking water. The two major changes are as follows:
Although the maximum concentration of lead in water is 5 µg/l , there is no known level of lead exposure that is considered safe, and efforts to reduce lead levels to be as low as achievable are encouraged.
To comply with Health Canada’s guidelines and Alberta regulations for lead in drinking water, we are implementing a lead monitoring initiative. As part of our plan, we will now complete water testing at residents’ taps instead of within the distribution system.
Our lead monitoring initiative will follow a two-phase approach:
Conduct water sampling* to assess if there are any unacceptable levels of lead in water lines.
Implement a lead mitigation strategy if unacceptable levels of lead are found.
*In mid-May, letters were mailed to Leduc County residents who receive water from our distribution system. We are asking for volunteers to have their tap water tested. If you would like to volunteer to have your tap water tested, call 780-770-9040.
Learn more about Health Canada’s guidelines for Canadian drinking water.
Who is responsible for water service lines? |
Water service lines are the portion of pipe that connects your home plumbing to the water main in the street. Both Leduc County and the property owner have responsibility for water service line. Shared ownership/responsibility is a common split for most cities and municipalities.
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How do I test for lead pipes in my home? |
Homes built prior to 1960 commonly used lead water service lines. If you are unsure if the homeowner portion of your water service line is lead, you can check by following these steps:
If you think the pipe may be lead, try gently etching into the pipe. Lead is a relatively soft metal and scratches easily. DO NOT attempt to etch the pipe if you think it is plastic. If you are still unsure, call a plumber to verify the material. |
What if lead pipes are found? |
EPCOR is the regional water supplier to the greater Edmonton area. They have a plan to minimize the risk of lead exposure, which is slated to begin in 2022. EPCOR will add a lead inhibitor (orthophosphate) to drinking water to create a protective coating inside of pipes and plumbing that prevents lead from leaching into drinking water. These types of lead inhibitor programs have been shown to be an effective measure in reducing lead. |
How will Leduc County use data collected from the water sampling process? |
After the sampling portion of our lead management plan is complete, we will publish an annual report with the results. Monthly and annual water quality reports on drinking water produced at the Edmonton water treatment plan are available on EPCOR’s website. |
How do I volunteer to have my water sampled? |
We are looking for resident volunteers who receive water from our water distribution system. If you receive water from our distribution system and would like to volunteer to have your tap water tested, please contact Leduc County Utilities at 780-770-9040. |
How can I avoid exposure to lead? |
If you suspect your service line is lead and/or your plumbing fixtures may contain lead, the following can be done to mitigate drinking water lead exposure:
Water safety tips
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Where can I get more information? |
For more information on Leduc County's lead monitoring initiative, contact Leduc County Utilities at 780-770-9040. |
Leduc County receives water from the Capital Region Southwest Water Services Commission (CRSWSC). A water restriction can be implemented for a variety of reasons, including:
Although water restrictions mostly happen during warmer months, we encourage you to adopt water conservation measures year-round. This includes limiting non-essential water use, such as:
Depending on the water levels, voluntary restrictions or mandatory enforced bans may be imposed on members of the public. There are three levels of water exemption bans:
Measure A |
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Measure B |
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Measure C |
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